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Privacy Policy - Mattress Collection

Effective Date: April 27, 2024

Introduction

At Mattress Collection, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

Personal Information

When you make a purchase or create an account with us, we may collect personal information such as:

  • Full Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number

Non-Personal Information

We also gather non-personal information to enhance your experience, including:

  • Browsing Behavior
  • IP Address
  • Device Information
  • Cookies and Tracking Technologies

How We Use Your Information

Your information is utilized to:

  • Process and fulfill your orders
  • Improve our website and services
  • Personalize your shopping experience
  • Send promotional communications
  • Respond to customer service inquiries

Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: Trusted partners who assist in operating our website and conducting our business.
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience by:

  • Remembering your preferences and settings
  • Analyzing site traffic and usage
  • Providing personalized content and advertisements

You can manage your cookie preferences through your browser settings.

Data Security

Protecting your personal information is paramount. We implement robust security measures, including:

  • Encryption of sensitive data
  • Secure servers and storage
  • Regular security assessments
  • Access controls to limit data exposure

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

User Rights and Choices

You have the right to:

  • Access: View the personal information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the removal of your personal data.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please manage your account settings or contact us through the appropriate channels.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the effective date and posting the revised policy on our website.

Consent

By using our services, you consent to the terms outlined in this Privacy Policy.

International Data Transfers

If you are accessing our services from outside your country of residence, please be aware that your information may be transferred to, stored, and processed in countries where our servers are located. These countries may have different data protection laws than your jurisdiction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and the appropriate authorities as required by applicable laws.

Third-Party Advertising

We may work with third-party advertisers to display relevant ads based on your interests. These advertisers may use cookies and other tracking technologies to collect information about your online activities over time and across different websites.

Analytics

We utilize analytics services to understand how users interact with our website. These insights help us improve our offerings and user experience.

Linking to Other Resources

Our website may link to external resources that are not operated by us. We are not responsible for the content, privacy policies, or practices of these third-party sites.

User Content

Any content you provide, such as reviews or feedback, may be displayed on our website. By submitting content, you grant us the right to use, modify, and distribute it as necessary.

Automated Decision-Making

We may use automated systems to analyze data and make decisions that affect you. These systems are designed to improve our services and offer personalized experiences.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of your personal information.

Feedback and Suggestions

We welcome your feedback and suggestions regarding our Privacy Policy and practices. Your input helps us enhance our services and protect your privacy effectively.

Get In Touch

Please fill out the form below to send us an email and we will get back to you as soon as possible.

Company name: Mattress Collection
Telephone: Call Now!
Street address: 320 Kentish Town Rd, London, NW5 2TH
E-mail: [email protected]
Opening Hours: Monday to Sunday, 00:00-24:00
Website:
Description:


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